Lessandro Ugulino

Cloud Engineer | SRE | DevOps
lessandro.ugulino@outlook.com | +61 0432 500 809

Skills

Top Cloud Providers
Top Programming Languages & Tools
Operating System
Workflow
  • DevOps Mindset, CI/CD Pipelines
  • SRE, Automation, Continuous Delivery, Measurament, Monitoring and Disaster Recovery
  • API-First, Microservices Architecture
  • Cloud Native Apps & Containers
  • High Performance Computing at Scale
  • Agile Development & Lean IT

Experience

Sr. Cloud Engineer

Culture Amp
June 2021 - Current

Senior SRE

Ticketek

  • Reduce the deployment process from 2 weeks to 1 day via CI/CD tools
  • Working in parallel with the development team to improve the product
  • SLO, SLI and SLA management with Observability optimizations
  • Internal Consultant for new projects and services for high performance and cost optimization
  • Design, Implementation and Support for a lot of services in production
  • Management, implementation and Disaster Recovery Strategies with Monitoring and IaC Concept
  • Responsible to automate AWS containers which will deploy Task definitions, services, and Docker image on which application is built for Elastic Container Service (Fargate or Instance) and ALB
  • Automation and orchestration of internal application and regular tasks via AWS CloudFormation, Ansible, Jinja templates, and Jenkins
  • March 2020 - Jan 2021

    Senior Cloud Engineer

    Cloudten

  • Sr. AWS Cloud engineer for Cloudten Industries across government and enterprise organizations to deliver effective cloud solutions
  • Automation of AWS resources such as TGW, VPC, Subnets, route table, security group, EC2 via Terraform, and AWS CloudFormation
  • Work with strategic customers as an advisory architect and developer on engineering solutions of significant scale/volume/complexity on AWS
  • Develop tools to deploy, manage, monitor, and troubleshoot cloud-based systems on or off-premises
  • Mentor and develop junior team members on Cloud Technologies
  • Develop, maintain, and provide technical expertise in order to transfer knowledge, information to clients and service providers
  • June 2016 - March 2020

    Senior Consultant

    FullServices

  • Worked closely with clients to analyses IT system requirements, client’s information technology needs, and their resources in order to plan IT projects and fulfill the client’s expectations
  • Offer strong technical solution knowledge to enable Partners building new skills, in supporting partners to accelerate their sales cycle and by helping partners to design, develop and deploy customer solutions based on Microsoft Technology
  • Orchestrate a virtual team as solution area lead focused on developing state-of-the-art Partner technical offerings
  • Provide software development consulting services for Public Sector and Banking customers
  • Writing, updating, and maintaining technical tutorials
  • October 2013 - January 2016

    Senior Consultant

    2S

  • Responsible for IT infrastructure projects
  • Microsoft projects as MS System Center, MS Active Directory, MS Windows Server, among other projects for big and middle-sized companies
  • Writing, updating, and maintaining technical tutorials
  • Repairing and replacing peripheral equipment such as terminals, printers, and modems
  • October 2012 - October 2013

    Systems Engineer

    Softcorp

  • Installation, configuration, and deployment of SCCM 2007 and SCCM 2012 for imaging and deployment of applications and Operating Systems across enterprise environments. Complete installation of SCCM from start to finish for several large clients. Deployment of SCCM client via "Client Push" mechanism. Setup and synchronization of WSUS with SCCM for patching maintenance. OSD via "Zero Touch" or "Lite Touch" delivery
  • Responsible for providing 1st level / 2nd level/ 3rd level support to end-users in troubleshooting and resolving PC/Server problems
  • April 2010 - October 2012

    Support Analyst

    Goldnet

  • Apply service packs to workstations via Microsoft WSUS
  • Performed network administration; created user groups and user accounts; reset passwords
  • Provide first call resolution to ensure customer satisfaction
  • Repairing and replacing peripheral equipment such as terminals, printers, and modems
  • CInstalling and downloading appropriate software
  • March 2009 - March 2010

    Jr. Support Analyst

    Dimep

  • Performed Active Directory user management
  • Created and performed computer imaging using Windows Deployment Services
  • Trained and assisted business users in the use of the company's software
  • January 2008 - March 2009

    Education

    UNIFACCAMP | Sao Paulo BR

    Network Computer
    Jan 2010 - Jul 2012

    Certifications

    • Red Hat Certified System Administrator (RHCSA)
    • AWS Certified Solutions Architect - Professional Level
    • AWS Certified Solutions Architect – Associate Level
    • MCSA – Microsoft Certified Solutions Associate 2016
    • ITIL v3 – Information Technology Infrastructure Library
    • MCT – Microsoft Certified Trainer
    • MCSA – Microsoft Certified Solutions Associate 2012
    • MCC – Microsoft Community Contributor
    • MCITP – Microsoft Certified IT Professional
    • MCTS – Microsoft Certified Technology Specialist
    • MCP – Microsoft Certified Professional