Lessandro Ugulino

lessandro.ugulino@gmail.com | +61 0432 500 809


Cloud Providers
Top Programming Languages & Tools
Operating System
  • Over 15 years of experience
  • Multicloud fluency
  • DevOps Mindset, CI/CD Pipelines
  • SRE, Automation, Continuous Delivery, Measurament, Monitoring and Disaster Recovery
  • API-First, Microservices Architecture
  • Cloud Native Apps & Containers
  • High Performance Computing at Scale
  • Agile Development & Lean IT


Sr. DevOps Engineer / Cloud Architect

Working across different clients and regions such as Hong Kong, Dubai, China, India, and Australia, I’m responsible for automating infrastructure deployment, monitoring system performance, ensuring the reliability and security of applications, and collaborating between the development and IT operations teams to streamline the software delivery process.

As an example, working for the customer in Dubai my responsibility was to design and deploy the whole CI/CD pipeline using the tools Azure DevOps, Private Azure AKS with self-hosted agents, Private ACR, Ingress Application Gateway, VNets, Security Groups, Azure KeyVault, ḎNS, private endpoints, etc.

Example of the Project Design.
Tools used for this Project.

Another project I got a chance to work with was for one of the Rackspace customers who provide the best e-auction platforms where buyers and sellers of diverse goods & services, our sourcing platforms promise fair price discovery, bringing transparency and savings to the buyer.

Due to sensitivity data, and the organizations compliance objectives, the AWS RDS could not be used. My responsibility was to design and deploy a solution to provide High Availability for PostgreSQL using the tools ETCD, Patroni and AWS.

Example of the Project Design.
Tools used for this Project.

Also, as senior DevOps engineer, one of my roles is helping different engineers sharing my knowledge and helping them handling difficult clients.
June 2023 - Current

Sr. DevOps Engineer

Culture Amp
As a senior DevOps Engineer, I was responsible for designing and implementing complex CI/CD pipelines and architecting scalable and resilient infrastructure using AWS CloudFormation and Terraform.

During my time working for Culture AMP, we designed and deployed a self-service portal using Ansible, Python, Jenkins, PowerShell, and AWS CloudFormation to help the development and infrastructure team release and speed up the process of delivering new applications.

In this portal, the engineers could launch new EC2 instances as well as AWS Lambdas using a drop-down list.

Demo Self-Service Portal

Here you can see an example of the DevOps tools available on this portal.

Apart from that, my responsibilities were evaluating new technologies, establishing best practices, optimizing cloud costs, and implementing security best practices. Also, I was leading the K8s project.
June 2021 - June 2023

Sr. SRE / DevOps

The Ticketek website during major events could receive millions of visits per day, especially during peak ticket sale periods or when highly anticipated events are announced.

I was responsible for ensuring the reliability, scalability, and performance of production systems which include designing and implementing resilient architectures, establishing, and monitoring service level objectives (SLOs) and error budgets, conducting incident management and postmortems to drive continuous improvement, and automating operational tasks to minimize manual intervention.

I was part of a project to automate the whole production release in the UK which involved designing Continuous Integration (shared repository), Continuous Delivery (automating the software release process such as automated deployment, testing, and configuration processes) and Continuous Deployment (every change that passes automated tests is automatically deployed to production without manual intervention).
March 2020 - Jan 2021

DevOps Engineer / Cloud Architect

I was responsible for helping clients implement continuous integration/ continuous deployment (CI/CD) pipelines, managing configuration management tools, and optimizing cloud infrastructure usage.

Also, one of my roles was leading a project involving cloud migration and collaborating with cross-functional teams to align cloud strategies with business objectives. Additionally, staying updated with the latest cloud technologies and trends to drive innovation within the organization.

One of the projects that I can share is described here.
June 2016 - March 2020

Sr. Consultant


  • Responsible for IT infrastructure projects
  • Microsoft projects as MS System Center, MS Active Directory, MS Windows Server, among other projects for big and middle-sized companies
  • Writing, updating, and maintaining technical tutorials
  • Repairing and replacing peripheral equipment such as terminals, printers, and modems
  • October 2012 - October 2013

    Systems Engineer


  • Responsible for providing 1st level / 2nd level/ 3rd level support to end-users in troubleshooting and resolving PC/Server problems.
  • Develop as well as implement application test plans, including both integration and full system test plan.
  • Implemented solution to eliminate duplicate SCCM GUID's thus creating client stability and integrity.
  • Communicated issues, resolutions and project status to IT management and user community and ensured the deadlines were met, but more importantly quality was delivered.
  • April 2010 - October 2012

    Support Analyst

    March 2009 - March 2010

    Jr. Support Analyst

    January 2008 - March 2009


    UNIFACCAMP | Sao Paulo BR

    Network Computer
    Jan 2010 - Jul 2012


    • Certified Kubernetes Security Specialist (CKS)
    • Certified Kubernetes Administrator (CKA)
    • Red Hat Certified System Administrator (RHCSA)
    • AWS Certified DevOps Engineer - Professional
    • AWS Certified Developer - Associate
    • AWS Certified Solutions Architect - Professional Level
    • AWS Certified Solutions Architect – Associate Level
    • AZ-104: Azure Administrator Associate
    • MCSA – Microsoft Certified Solutions Associate 2016
    • MCT – Microsoft Certified Trainer
    • MCSA – Microsoft Certified Solutions Associate 2012
    • MCC – Microsoft Community Contributor
    • MCITP – Microsoft Certified IT Professional
    • MCTS – Microsoft Certified Technology Specialist
    • MCP – Microsoft Certified Professional
    • ITIL v3 – Information Technology Infrastructure Library